{"id":3264,"date":"2023-01-29T10:14:27","date_gmt":"2023-01-29T10:14:27","guid":{"rendered":"http:\/\/handloomthreads.com\/?page_id=3264"},"modified":"2025-09-27T07:56:52","modified_gmt":"2025-09-27T07:56:52","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/handloomthreads.com\/index.php\/refund-policy\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3264\" class=\"elementor elementor-3264\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-tq63fds elementor-section-content-middle elementor-reverse-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"tq63fds\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-1205895\" data-id=\"1205895\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ab2f802 elementor-widget elementor-widget-heading\" data-id=\"ab2f802\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.10.1 - 17-01-2023 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h1 class=\"elementor-heading-title elementor-size-default\">Refund Policy<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f250609 elementor-widget elementor-widget-text-editor\" data-id=\"f250609\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.10.1 - 17-01-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#818a91;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#818a91;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p><span style=\"text-decoration-line: underline; font-style: inherit; font-weight: inherit; color: var(--ast-global-color-3);\">It is important to carefully read and understand a website&#8217;s refund policy before making a purchase.<\/span><\/p><ol><li>If you receive an open\/ tampered package or package is in a bad condition, please don\u2019t accept the package delivery. Please email us at <a href=\"mailto:info@handloomthreads.com\"><b>info@handloomthreads.com<\/b><\/a><b> and Contact us on WhatsApp &#8211; +91 9653673038 <\/b>so that we can send a fresh package after confirming return.\u00a0 \u00a0 \u00a0 \u00a0 \u00a0\u00a0<\/li><li><b>Eligibility for Refund\/Exchange<\/b><br \/>\u2022\u00a0 Since handloom sarees are handcrafted and often one-of-a-kind, we accept refunds\/exchanges only in the following cases:<br \/>\u2022 The product delivered is damaged or defective.<br \/>\u2022 The saree received is different from the one ordered (wrong color\/design).<\/li><li><b>Conditions<\/b><br \/>\u2022 The saree must be unused, unwashed, and in its original condition with tags\/packaging intact.<br \/>\u2022 Customers must inform us within 48 hours of delivery with photos\/videos of the issue.<br \/>\u2022 Refund\/exchange requests made after this period will not be entertained.<\/li><li><b>Process<\/b><br \/>\u2022 To raise a request, email\/WhatsApp us at <strong>+91 9653673038<\/strong> with your order number and issue details.<br \/>\u2022 Once approved, we will arrange return shipping or ask the customer to courier the saree back.<br \/>\u2022 Refunds will be processed within 7\u201310 working days of receiving the returned product.<\/li><li><strong>Non-Refundable Cases<\/strong><br \/>\u2022 Minor variations in color, weave, or texture are natural in handloom products and are not considered defects.<br \/>\u2022 Customized orders, sale items, or pre-ordered sarees are not eligible for return\/refund.<br \/>\u2022 If the saree has been used, altered, or damaged by the customer.<\/li><\/ol><p><em style=\"font-weight: inherit; color: var(--ast-global-color-3);\">Every handloom saree is unique; slight irregularities are part of its charm and proof of its authenticity.\u201d<\/em><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-81eb113\" data-id=\"81eb113\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6c7f020 elementor-widget elementor-widget-image\" data-id=\"6c7f020\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.10.1 - 17-01-2023 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"994\" src=\"https:\/\/handloomthreads.com\/wp-content\/uploads\/2023\/04\/Flyer-First-Page-768x994.png\" class=\"attachment-medium_large size-medium_large wp-image-3403\" alt=\"\" srcset=\"https:\/\/handloomthreads.com\/wp-content\/uploads\/2023\/04\/Flyer-First-Page-768x994.png 768w, https:\/\/handloomthreads.com\/wp-content\/uploads\/2023\/04\/Flyer-First-Page-232x300.png 232w, https:\/\/handloomthreads.com\/wp-content\/uploads\/2023\/04\/Flyer-First-Page-791x1024.png 791w, https:\/\/handloomthreads.com\/wp-content\/uploads\/2023\/04\/Flyer-First-Page-1187x1536.png 1187w, https:\/\/handloomthreads.com\/wp-content\/uploads\/2023\/04\/Flyer-First-Page-1583x2048.png 1583w, https:\/\/handloomthreads.com\/wp-content\/uploads\/2023\/04\/Flyer-First-Page-1320x1708.png 1320w, https:\/\/handloomthreads.com\/wp-content\/uploads\/2023\/04\/Flyer-First-Page-600x776.png 600w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Refund Policy It is important to carefully read and understand a website&#8217;s refund policy before making a purchase. If you receive an open\/ tampered package or package is in a bad condition, please don\u2019t accept the package delivery. Please email us at info@handloomthreads.com and Contact us on WhatsApp &#8211; +91 9653673038 so that we can &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/handloomthreads.com\/index.php\/refund-policy\/\"> <span class=\"screen-reader-text\">Refund Policy<\/span> Read More &raquo;<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-global-header-display":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","spay_email":"","footnotes":""},"class_list":["post-3264","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.8 - 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